1. Acceptance
By creating a GenStream account or using our services, you agree to these Terms.
2. Service Description
GenStream provides cloud gaming services that allow users to stream compatible PC games through remote cloud infrastructure.
Availability may vary by region.
3. Accounts
Users agree to:
- Provide accurate information
- Keep login credentials secure
- Be responsible for all activity under their account
4. Acceptable Use
You agree NOT to:
- Cheat using unauthorized software
- Reverse engineer the service
- Attack servers
- Abuse cloud resources
- Share or resell accounts without authorization
- Violate any applicable laws
Violation may result in suspension or permanent termination.
5. Purchases
Digital purchases including subscriptions, gaming hours, or virtual credits are generally non-refundable except where required by applicable law.
6. Service Availability
Although we strive for high availability, GenStream does not guarantee uninterrupted service.
Maintenance, hardware failures, internet conditions, or third-party services may affect availability.
7. Intellectual Property
All GenStream software, branding, interfaces, and services remain the property of GenStream Technology LLC.
Users retain ownership of game licenses purchased from official stores such as Steam, Epic Games Store, EA App, Ubisoft Connect, or GOG.
8. Termination
We may suspend or terminate accounts that:
- Violate these Terms
- Engage in fraudulent activities
- Abuse the platform
- Threaten service stability
9. Limitation of Liability
GenStream shall not be liable for indirect or consequential damages arising from use of the service.
10. Changes
These Terms may be updated periodically.
Continued use of the service constitutes acceptance of updated Terms.