1. Acceptance
By creating a GenStream account or using the service, you agree to these Terms.
2. Description of Service
GenStream provides a cloud gaming service that allows users to stream compatible PC games via remote cloud infrastructure.
Service availability may vary by region.
3. Accounts
Users agree to:
- Provide accurate information
- Keep their login credentials secure
- Be responsible for all activity under their account
4. Acceptable Use
You agree NOT to:
- Cheat using unauthorized software
- Reverse engineer the service
- Attack the servers
- Abuse cloud resources
- Share or resell accounts without authorization
- Violate applicable laws
Violations may result in suspension or permanent termination of your account.
5. Purchases
Purchases of digital products, including service plans, playtime, or virtual credits, are generally non-refundable, except where required by applicable law. See our Service & Refund Policy for details.
6. Service Availability
While GenStream strives to maintain high availability, GenStream does not guarantee that the service will operate without interruption.
Maintenance, hardware failures, Internet conditions, or third-party services may affect the availability of the service.
7. Intellectual Property
All GenStream software, trademarks, interfaces, and services are owned by GenStream Technology LLC.
Users retain ownership of game licenses purchased from official stores such as Steam, Epic Games Store, EA App, Ubisoft Connect, or GOG.
8. Termination
We may suspend or terminate accounts that:
- Violate these Terms
- Engage in fraudulent activity
- Abuse the platform
- Threaten the stability of the service
9. Limitation of Liability
GenStream is not liable for any indirect or consequential damages arising from use of the service.
10. Changes
These Terms may be updated from time to time.
Continued use of the service constitutes acceptance of the updated Terms.
