Before changing or renewing your plan, contact support to confirm when the change takes effect, the cost, your remaining play hours, and any impact on your data.
Don't assume play hours will carry over, transfer to the new plan, or be refunded. Review the transaction terms and the Terms of Service before paying.
Need to check a specific case? Contact GenStream or email support@genstream.io with the game name, your device, and the message you're seeing.
