Create and manage your account

How to sign up, manage your profile, reset your password, and keep your account secure.

Open GenStream and follow the sign-up or log-in options shown. If you need to recover access, use the built-in recovery feature or contact support.

Check your account and plan details in the app. Never share your password, OTP, or screenshots showing full payment details.

Need to check a specific case? Contact GenStream or email support@genstream.io with the game name, your device, and the message you're seeing.

Still need help?

Message the GenStream team on Discord or email support@genstream.io.

Ask on Discord